A Simple, Convenient Way To Manage Your Health
A simple, convenient way to manage your health 24/7
Talk to a doctor anytime, anywhere using any smartphone, tablet, or computer. Doctors on HealthTap can provide advice, create treatment plans, prescribe treatment and refills, and even order and review lab tests.
Immediate peace of mind
Whether it’s the middle of the night or you’re traveling out of the country, HealthTap doctors are here for you.
No more waiting rooms
HealthTap Prime puts 100,000 top U.S. doctors in your pocket—in under two minutes!
The ultimate convenience
Doctors can order treatments and lab tests—sent to your local pharmacy or test center.
Save time and money
Connect to a primary care physician in minutes through a virtual consult over live video, voice and text-chat
Enter your question, share health details, and attach related documents or photos
Talk to a primary care doctor through a virtual consult over live video, voice, and text-chat
Receive an actionable checklist with reminders—and even prescriptions as needed
The world’s first
Global Health Practice
With HealthTap, you’re in good hands. The 100,000 doctors in our network across 130+ specialties represent more than 3,000 top medical institutions, 21 years of experience on average, and have passed our stringent criteria for excellence and care.
Dr. Jane Van Dis
Obstetrics and Gynecology
24 app reviews
3,025 lives saved
Dr. Ravi D. Chauhan
1,205 RateRx reviews
Dr. Thomas Harrison
21 years in practice
2,505 lives saved
Talk to a doctor on any device
Did you know that 50% of doctor appointments can be shifted into virtual consults? Now you can connect with a doctor in under 2 minutes on any personal computer (OSX and Windows), smartphone, tablet, and smartwatch (iOS and Android).
HealthTap is the world’s first and only Global Health PracticeTM. We’re excited to deliver immediate, world-class healthcare 24/7 from Query-to-CureTM—whether you’re trying to stay healthy, get better, or improve your overall lifestyle. Through video, voice, and text chat on any smartphone, tablet, or personal computer, we connect millions around the world with the most trusted health advice from a network of more than 100,000 top U.S. doctors. We enable universal access to the right care at the right time at the right price. Our mission is to help people live healthier, happier lives — helping people like you live better and feel better every day.
Experience our award-winning service
“I woke up in the middle of the night with severe abdominal cramps and immediately did a HealthTap Prime consult. The doctor calmed me down, told me to take ibuprofen, and recommended a treatment plan. I’m now fully recovered and incredibly grateful to have had access to a caring, intelligent doctor in the middle of the night without the cost and agony of an ER visit.”
HealthTap Prime member
“Wonderful interface to speak directly face to face with patients, provide them a database of expert answers to health questions, and ongoing coaching for health and wellness through checklists.”
Dr Ankush Bansal
HealthTap Prime doctor
“HealthTap isn’t just a fantastic source of diagnosis and treatment advice. You really do feel the sense of support and a feeling of trust. The fact that you can privately seek professional advice using various methods of communication is without doubt an amazing feature. This is a breath of fresh air and very much appreciated by all my family and me. Everyone would benefit by using HealthTap.”
HealthTap Prime member
Frequently asked questions
Who is HealthTap?
HealthTap is the world’s first Global Health PracticeTM. We deliver immediate world-class healthcare 24/7 from Query-to-CureTM. Through video, voice, and text chat on any mobile device or web connection, we connect millions everywhere with the most trusted health advice from a network of more than 100,000 top U.S. doctors. HealthTap’s proprietary, robust, and secure Health Operating SystemTM (HOPESTM) and proprietary triaging technology enable ubiquitous access to the right care at the right time at the right price. about our recent partnerships and media coverage.
What is HealthTap Prime?
HealthTap Prime is a subscription-based service that includes live, unlimited Virtual Consults with top doctors via HD video, audio, and chat, anytime 24/7. The service is available on all devices including iOS and Android smartphones and tablets, and on the web.
HealthTap Prime is much more than telemedicine. It’s an end-to-end mobile healthcare experience that is:
- Immediately accessible: Subscribers can get unlimited 24/7 access to caring doctors via HD video, voice or text chat on their iOS and Android devices for immediate answers, advice and prescriptions to get you feeling better, faster. You can securely store your Personal Health Information and track your health activity in one place for future reference by you or your care provider.
- Completely personalized: The new interface is personalized to each member based on his or her health profile and preferences. With HealthTap Prime, doctors have the ability to create customized checklists for their patients to ensure they stay engaged and continue to manage their health after a visit.
- Utterly reliable: HealthTap provides the largest resource of doctor-curated Q&A—over 3.7 billion answers—and consumer health news in the world. Get information, advice and peer-reviewed articles straight from 100,000+ of the world’s top doctors. HealthTap vets doctors on criteria more strict than U.S. state medical boards, and every doctor in the network is a licensed physician in good standing.
If you live in the U.S., you can also use HealthTap to find the right doctor your specific medical concerns and personality preferences.
Who are the doctors on HealthTap?
HealthTap vets doctors on criteria more strict than U.S. state medical boards, and every doctor in the network is a licensed physician in good standing. They include a network of more than 100,000 doctors from leading U.S. medical institutions like Stanford and Harvard as well as private practices from all over the nation, working in 137 different specialties. HealthTap Medical Experts are independent third parties, and are not employed by or affiliated with HealthTap. Admission to the HealthTap network is by application and invitation only.
What types of doctors can I see with HealthTap Prime?
HealthTap Prime doctors are physicians certified by HealthTap to provide high-quality Primary Care Virtual Consults. For consults with specialists, use HealthTap Concierge. HealthTap Virtual Consults are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or rush to the emergency room of a nearby hospital or medical clinic.
Why choose HealthTap Prime over a traditional doctor visit?
HealthTap’s goal is to revolutionize the way we think about going to the doctor’s office. HealthTap Prime connects patients immediately with doctors that can diagnose them, write them a prescription, order lab tests, and provide them sound medical advice or treatment plan. Through extensive research, we’ve found that 40% to 50% of doctor visits can be transferred to virtual care. This saves time for doctors and patients alike, cutting down on crowded waiting rooms and streamlining the entire doctor-patient experience.
How do virtual consults work?
Virtual consults are similar to a normal doctor’s visit but can be done from the comfort of your home, at any time, and from any device—smartphone, tablet or desktop computer–via secure text, voice or HD video. The consults generally last around 15 minutes and completely cut out all of the wait and waste of travel and waiting rooms. Best of all, HealthTap doctors are available 24 hours a day, 7 days a week.
Do you take health insurance?
At this time, HealthTap Prime is not covered by insurance. Affordably priced at $39 per month for unlimited consults, it’s about the cost of a typical co-pay for one doctor visit—so you get real value and quick, ultra-convenient peace of mind.
How much will I pay?
HealthTap Prime subscriptions are $39 a month for an account, plus $10/month for each additional family member under the same account. This subscription fee includes unlimited consults with doctors (connecting in 2min), access to the largest database of doctor/patient curated content, prescriptions, labs. There are no hidden fees.
Can HealthTap doctors write me a prescription?
Yes, HealthTap Prime doctors can write prescriptions that are directly related to a patient’s condition and e-filed to their local pharmacy. HealthTap Prime doctors can not write prescriptions for any of the following:
- Narcotics or DEA (Drug Enforcement Administration) controlled substances (Schedule I, II, III, IV)
- Medications that are restricted by individual states
- Psychiatric or lifestyle medications (for example, diet or erectile dysfunction drugs)
Does HealthTap do mail-order prescriptions?
Yes, HealthTap will do mail-order prescription orders through local pharmacies.
Can HealthTap doctors order lab tests for me?
Yes. Through HealthTap’s recent collaboration with Quest Diagnostics:
- A patient and a doctor can connect instantly, 24/7, from any mobile device or web connection and, if medically indicated, expect the physician to order a diagnostic immediately.
- Routine tests can be done quickly after a patient visits one of Quest’s patient service centers, the largest network of its kind in the United States.
- Ordering doctors can view the results directly via HealthTap’s secure platform, help patients interpret their results, and provide appropriate medical advice, treatment, and prescriptions at a much faster pace, improving patient care and outcomes.
- Patients may also view the results from the convenience of their mobile device or personal computer via HealthTap’s secure platform or the MyQuest™ app.
What about privacy and security?
Patient security is top of mind at HealthTap. We have a world-class data security team that goes to great lengths to protect our data against any breach. HealthTap uses the same 128-bit encryption and physical security that the most secure banks use. Our security practices are monitored and verified by TRUSTe and VeriSign, supported by RSA Security, and tested daily. All of your Personal Health Information shall be stored on a secure HIPAA compliant environment and all your Virtual Consults are HIPAA-secure.
While interactions on HealthTap Prime and HealthTap Concierge are not anonymous (your name and health information are shared with the doctors you consult with), they are secure and confidential. On HealthTap:
- Your identity is private
- Personally Identifiable Information is not visible to others
- Video consults are confidential
For more information, read our Privacy Statement.
Are there any types of medical issues that HealthTap doesn’t handle?
HealthTap should not be used to address medical emergencies. If it’s a critical situation, patients should call 911 or go to the Emergency Room of their local hospital.
What does “lives saved” mean?
“Lives saved” are actual notes from our members indicating that the advice they received on HealthTap was impactful and saved their life or the life of a loved one. To date, we have received more than 22,000 “thank you for saving my life” notes from members.
Source: HealthTap, https://www.healthtap.com/prime_membership?referrer=ppc&pubcode=CJ